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Returns Policy

To return a part or boards to Play It! Amusements, you must first call the Parts and Service Department to verify if the part is returnable for full credit and restock fee. All returns must have proper paperwork included for credit to be issued. Our contact information and hours of operation are listed below.

 

Play It! Amusements, Inc.
Parts and Service Department
Phone: (847) 364-9787
Hours of operation: 8:30am-5:00pm CST, Monday-Friday

 

PLEASE BE SURE TO WRITE THE ORDER, INVOICE OR PO NUMBER ON THE OUTSIDE OF THE BOX FOR PROMPT PROCESSING. PACKAGES RECEIVED WITHOUT PROPER PAPERWORK MAY BE RETURNED TO THE CUSTOMER.

Please send returns to:

Play It! Amusements, Inc.
Attn: Parts and Service Department
252 Beinoris Drive
Wood Dale, IL 60191

Play It! Amusements, Inc. cannot assume responsibility for items shipped to any other address other than the one stated above.


Parts Orders need to be submitted via this website before 3pm (CST) for same day shipments. Same day shipment will depend on product availability and business activity levels for that day.


If you have any questions or problems, please contact us at (224) 265-4287.

Thank you in advance for your cooperation.